2 Replies Latest reply: Sep 23, 2014 3:26 AM by rd@windreport.com RSS

    problems while open a premiere pro CC project from open cl to cuda

    rd@windreport.com Community Member
    rd@windreport.com Sep 10, 2014 8:21 AM

      Hello.

       

      So, we work in network, between two pc's using cuda acceleration and one macpro 2013 using openCL.

      When i was opening a project created with the macpro on CC2013 and try to open it with CC2014 it was impossible to switch to the cuda gpu acceleration. I can only work with the software acceleration and it's not good at all.

       

      Does someone has the same problem here ?

      Any solution to fix this ? or Adobe didn't think about collaborative jobs on multiple plateform/GPU ?

       

      Thank You all

        • 1. Re: problems while open a premiere pro CC project from open cl to cuda
          Kevin Monahan Adobe Employee
          Kevin Monahan Sep 10, 2014 9:32 AM (in response to rd@windreport.com)

          Hi RD,
          Sorry about that. I've not yet heard of this issue. First of all, I would not update a 7.22 project file in 8.0.1. It would be better if you remained on 7.2.2. Updating project files has been problematic for some customers, an issue we do know about.

           

          Secondly, when you try to open the project file from your colleague, what happens exactly? Do you get a warning dialog box? Can you show a screen shot of it? Or is the setting merely grayed out?

           

          Thanks,

          Kevin

          • 2. Re: problems while open a premiere pro CC project from open cl to cuda
            rd@windreport.com Community Member
            rd@windreport.com Sep 23, 2014 3:26 AM (in response to rd@windreport.com)

            hello kevin.

             

            Well i have find the issue to this problem. I discovered a cuda gpu update for adobe CC 2014. I've made the update and it's semms to be good.

            But It seems that it creates a new problem : Now, when i open a Cs5.5 project into CS5.5, a message appaears who says "this project was used for the last time with acceleration gpu mercury playback engine, this software is not available on this system. Mercury playback engine software will be used only".

            And I've created this project with the same machine, on CS5. WTF ?

            I've tried with others projects and it's the same, It's a pain in the *** because i don't want to create a CC version for all the projects of the company who i working for.

             

            Have you any idea that could help ?

            Thanx