Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
You had purchased CC on 01/24/14 which was cancelled & then you again purchased CC 9/7/14, the error message that you are recieving is due to the cancellation as the server is trying to remind you, please log out & log back in of the CC desktop app to activate the new cc . The issue should be resolved.
You have 20 GB of space allocated indicating you have active CC.
Yes, this is a true case. Thank you so much! I started the news instalation and now al is OK.
Thank you for everyone!
You are welcome !!!