2 Replies Latest reply on Dec 25, 2014 8:46 AM by tea4tamara

    ADE crashing when opening library ebook or copying it to a device

    zzgaldos

      Adobe Digital Editions keeps crashing every time I try to open a borrowed library book (epub) and every time I try to copy it to my device.

       

      I'm using as macbook air and the device is a Kobo Aura. My computer is authorized with my Adobe ID, I have tried restarting the program and the computer and the device connection, and I have tried adding the epub file directly from my computer to my device file, but of course my device tells me it is not viewable because it is DRM protected.

       

      I've seen a few other people having this exact problem (but with different devices or computers, so it appears to truly be an ADE issue), but with no answers! Please help!