2 Replies Latest reply on Sep 10, 2014 10:01 PM by Rajashree Bhattacharya

    password update problem

    spyderABC Level 1

      I'm a cloud team user. When I open my updater I do see the apps with all the programs and when I click I've been ask to put my name and password. I've asked for a new password since this didn't seems to be accepted anymore. I can go to the Cloud and I'm recognised but still the same error : given in the (new) password I get a shaking window. So I'm wonder if there's a different password for my Adobe id and one for the Cloud as well? Tried with the administrator as well, nothing works...