3 Replies Latest reply on Sep 11, 2014 1:35 AM by Geoff the kiwi

    error reading previewcache how to get out of an errorloop


      in using ligtroom 5.6 i had some kind of a crash loading raw pictures. After close down and restart i get the message:lightroom found an error reading the previewcache and must close. Lightroom will try to solve the problem at restart.

      after pressing ok and restarting the program or the computer nothing happens and the message keeps recurring. I removed the program and installed it again: the same problem is still there. I just can not enter the program anymore. There is an old lightroom 4 version on my computer but that does not read my canon 70d rawpictures. So i am stuck. can anyone give me an advise what to do?

      i would be very greatfullSchermafdruk 2014-09-10 23.03.38.png