Thanks for sharing this valuable information to the community.
Just to add to what you have mentioned for further query correct support option would be Contact Customer Care.
For more info on redemption codes below are some helpful links.
- Redemption Code Help
- Serial number, Redemption, and Product codes | Student & Teacher Editions
- Find your serial number quickly
Malheureusement, la réponse ne répond pas à ma question: où puis-je trouver le "redemption code" ou le numéro de licence. Je tourne en rond...
Did you buy your subscription directly from Adobe, or from some other vendor?
If from a different vendor, contact that vendor for your redemption code
Photo shop CC 2014 does not need serial number,You have purchased Creative Cloud pour la Photo (un an) which is active & has no billing issues.
Please refer to Creative Cloud applications ask for serial number
I don't know which operating system you are working on so i am giving you some steps windows and MAC OS:
In windows 7 navigate to following location:
1. look out for "Hosts" file
2. Open it with notepad
3. Check if you have any entry for Adobe
4. Remove the entries and try again launching any product from CC
1. Please click on "Go" and navigate to /private/etc
2. Open "hosts" file and check out for any entries for Adobe.com
3. Remove the entries and save the file
4. try again launching any product from CC
Please let us know if it worked.
Perfect!! Did the job!!
Thanks for letting us know.
I have windows PC. I didn't complete the redeem process because I didn't want to give my credit card and tried to go back...now it won't let me enter to finish the process
Please check the 5 point in Redemption code help
If prompted, enter billing information and click Save.
Under some redemption code the billing information is asked & it is for renewal. You can always close the CC at the end of yearly contract
I need to speak with someone tomorrow; can you please give me a toll free number? I bought photoshop from Best Buy today and registered it on line but when it asked me for my credit card I tried to go back so that I wouldn't have to give that information but now it won't let me access my account to download Photoshop. It says that I registered but I have no download on my computer and don't know how to finish the process.
Sent from my iPhone
I need my redeem code for. Adobe lightroom mobile aap