3 Replies Latest reply on Sep 12, 2014 12:58 PM by A.T. Romano

    Premiere Elements 12, Error 1

    gernotgunter

      Hello

      I have installed on my PC Windows7 and Adobe Premiere 12 since April this year. For some days I can not use Premiere Elements. It comes following message: “Please uninstall and reinstall the product. The error code shown of the Screen is “Error.1”.

      I have reinstalled the entire program today but unfortunately is still the same error message: Error: 1

      What can I do to fix the error? Please be so kind and take Your help in simple words because my English is not so good.

      Thank you very much in advance.

      Gernot Gall