4 Replies Latest reply: Dec 1, 2014 9:53 PM by jfriesen RSS

    Media Encoder adding flash frame

    tomamici Community Member

      Using Media Encoder to create a .m2v for use in DVD Authoring.  I import a QT, and in the encode, it is adding a random image that occurs about 32 minutes into the program at the 35 minute mark.  I reran, with the same result.  I have checked the original QT frame by frame and there is no such flash frame in it.  Settings are 2-pass VBR, Target Bit Rate 4.2 for a file that is 1hr 43min long.  Could Encoder be glitching, and are there any settings I can adjust to avoid it?

        • 1. Re: Media Encoder adding flash frame
          tomamici Community Member

          UPDATE:

           

          Exported a new QT from Final Cut (ProRes 422 instead of LT).  That worked fine in AME, no flash frame.  We used this instead of Compressor, as that added other artifacts to this particular file, but not a flash frame as AME did.

           

          So, problem solved for now, but any tips for avoiding future glitches would be appreciated.

          • 2. Re: Media Encoder adding flash frame
            jfriesen

            I, too, am experiencing Media Encoder throwing in a random flash frame occasionally on an output file.  Output specs are typically Pro Res HQ 1920X1080 23.98P with 2 to 8 mono audio channels  at 48k and 24bit. These are files for delivery to a client.  It seems to be going to some random location within the episode and grabbing a frame and popping it in. Anybody have any ideas as to why this is happening?

             

            We're also realizing this is a random occurrence. Output settings don't seem to matter, and redoing the export with identical settings will yield a file with no flash frame.  Sometimes it's there, and sometimes it's not...

            • 3. Re: Media Encoder adding flash frame
              thnord Adobe Employee

              We're aware of the issue and are currently investigating. How much RAM does your system have?

              • 4. Re: Media Encoder adding flash frame
                jfriesen Community Member

                Good to know Thomas. We are running 32 gigs of ram. Can supply more specs tomorrow. It's a Mac Pro but I'm not sure what processor it has. AJA 3g. Able to run the Mercury Engine.