1 Reply Latest reply: Sep 15, 2014 8:19 AM by TundraSteve RSS

    What is my LiveCycle username and password?

    kkok100 Community Member
    kkok100 Sep 12, 2014 4:44 PM

      I am getting the following message when trying to download a document.

       

      I do not know what username or password it is referring to.

       

      This document has been locked by the author.  Only authorized recipients are permitted to open this document.

       

      Please enter your Adobe LiveCycle Rights Management credentials.

       

      Username

      Password

       

      The information entered here will be sent to: [url removed by moderator]

      Do not continue unless you trust this site.

       

      The author of this document may have chosen to audit some of your interactions with it.  If so, the author will be able to view tacked events.

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        • 1. Re: What is my LiveCycle username and password?
          TundraSteve techies
          TundraSteve Sep 15, 2014 8:19 AM (in response to kkok100)

          No one on the forum will know your userid/password.  Someone has add rights management to the document.  The userid/password will depend on how the LiveCycle server is configured.  For example it could be a local userid/pwd defined to LiveCycle or the system may be synched to your enterprise and therefore require you to use your system login credentials.  Also whoever added the rights would have to have allowed you access to the document.