1 Reply Latest reply on Sep 14, 2014 7:31 AM by Rajashree Bhattacharya

    I need to upgrade from Photographer subscription to a full subscription.

    RustyF

      I need to upgrade from Photographer subscription to a full subscription. However, I qualify for the $29 dollar version as I have a CS3 product. It won't give me that option only to the $49 version. Can anyone help me?

       

      I entered my serial number into the business plan, maybe I wasn't signed in then, I don't know. It accepted and told me to sign up but I don't really need that, I'm too small to afford the $49 for two accounts. Am I just out of luck since I'm not new?  If so, I'll just wait and sign up with a new email address.

       

      Thanks... I hope I can get this done.

       

      BTW, I had a heck of time getting here. I kept using your customer support forms and redirected back to the beginning. I clicked on Chat which indicated open 24/7/365 after about an hour of trying to get there and got a messages that chat was closed.   I looked for forums first, couldn't it. Thought Adobe had done away with them.  It shouldn't be this hard. Don't have time spending an hour just getting here.