I have the Adobe Cloud downloaded on my desktop and have used the Photoshop program. I also purchased it so I can continue using it. At this time, I am unable to open my photoshop documents for further editing. It says I have already purchased a plan for it so I should have access.
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
Please try to log out & then sign back in of the CC desktop app , or launch Photoshop, click on " licenses this agreement & sign with the Adobe ID .
It should work, or else you can contact Adobe support.