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1. Re: Can't download Creative Cloud: We are currently experiencing some issues, please try again later. If the problem persists, contact customer support.
Please read, and reply back here with information https://forums.adobe.com/thread/1499014
-and try some steps such as changing browsers and turning off your firewall for downloads
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
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2. Re: Can't download Creative Cloud: We are currently experiencing some issues, please try again later. If the problem persists, contact customer support.
What helped me is:
0. Turning off work VPN
1. Starting over by going to download link using a browser where I’ve never signed in to Adobe before (Chrome in my case) https://creative.adobe.com/products/creative-cloud
2. When signing in, switching to another language (I was in Seoul at the time so I switched to Korean site, I don’t speak Korean but stumbled my way to download somehow)
No idea whether all that was necessary, but it did let me download the installer finally.
(The app’s still broken and doesn’t load updates though.)