2 Replies Latest reply on Jul 12, 2017 2:34 AM by antons99509915

    Can't download Creative Cloud: We are currently experiencing some issues, please try again later. If the problem persists, contact customer support.

    TatjanaKoso

      Last week I received my redemption key, via my university to download the Creative Cloud Desktop App.

      Every time I have attempted to download this same message has been showing up:

       

      We are currently experiencing some issues, please try again later. If the problem persists, contact customer support.


      It has been giving me that message since last Tuesday.


      I've tried downloading it from other sources, running into the error code 1 when opening the Creative Cloud setup.

      I did use the Creative Cloud Cleaning tool as well, just in case, and I was still unable to download.

      My computer is a Windows 7.