Creative Cloud App keeps crashing (on Mavericks)
fabn2010 Sep 15, 2014 9:21 AMCreative cloud crash at startup no matter what I do. I tried uninstalling, cleaning (with Adobe Cleaner), removing all Adobe files in preferences folders etc.
The crash remains the same and I'm not able to get rid of it.
Here are application version and os version
Process: Creative Cloud [5682]
Path: /Applications/Utilities/Adobe Creative Cloud/*/Creative Cloud.app/Contents/MacOS/Creative Cloud
Identifier: com.adobe.acc.AdobeCreativeCloud
Version: 1.7.2.419 (???)
Code Type: X86 (Native)
Parent Process: launchd [267]
Responsible: Creative Cloud [5682]
User ID: 501
Date/Time: 2014-09-15 17:42:53.082 +0200
OS Version: Mac OS X 10.9.4 (13E28)
Here's an excerpt of crashed thread stacktrace
Crashed Thread: 0 CrBrowserMain Dispatch queue: com.apple.main-thread
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
*** CFRelease() called with NULL ***
Thread 0 Crashed:: CrBrowserMain Dispatch queue: com.apple.main-thread
0 com.apple.CoreFoundation 0x951654b3 CFRelease + 2035
1 com.growl.growlframework 0x000e18a7 +[GrowlGNTPPacket addSentAndReceivedHeadersFromDict:toArray:] + 95
2 com.growl.growlframework 0x000e25b9 +[GrowlRegisterGNTPPacket getHeaders:andBinaryChunks:forRegistrationDict:] + 1310
3 com.growl.growlframework 0x000dd969 +[GrowlGNTPOutgoingPacket outgoingPacketOfType:forDict:] + 520
4 com.growl.growlframework 0x000ce948 -[GrowlGNTPRegistrationAttempt packet] + 71
5 com.growl.growlframework 0x000cee37 -[GrowlGNTPCommunicationAttempt socket:didConnectToHost:port:] + 36
6 com.growl.growlframework 0x000d5186 __29-[GCDAsyncSocket didConnect:]_block_invoke + 106
7 libdispatch.dylib 0x9b52d76b _dispatch_call_block_and_release + 15
8 libdispatch.dylib 0x9b52a386 _dispatch_client_callout + 50
9 libdispatch.dylib 0x9b532a7b _dispatch_main_queue_callback_4CF + 294
10 com.apple.CoreFoundation 0x9520afae __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__ + 14
11 com.apple.CoreFoundation 0x951c23c9 __CFRunLoopRun + 1897
12 com.apple.CoreFoundation 0x951c19ea CFRunLoopRunSpecific + 394
13 com.apple.CoreFoundation 0x951c184b CFRunLoopRunInMode + 123
14 com.apple.HIToolbox 0x99774b5d RunCurrentEventLoopInMode + 259
15 com.apple.HIToolbox 0x997748e2 ReceiveNextEventCommon + 526
16 com.apple.HIToolbox 0x997746bd _BlockUntilNextEventMatchingListInModeWithFilter + 92
17 com.apple.AppKit 0x9348c349 _DPSNextEvent + 1602
18 com.apple.AppKit 0x9348b870 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 119
19 com.apple.AppKit 0x9347e15c -[NSApplication run] + 727
20 libcef.dylib 0x03507287 0x3106000 + 4199047
21 libcef.dylib 0x03506d5c 0x3106000 + 4197724
22 libcef.dylib 0x035383a1 0x3106000 + 4400033
23 libcef.dylib 0x0355093e 0x3106000 + 4499774
24 libcef.dylib 0x03537ada 0x3106000 + 4397786
25 libcef.dylib 0x03bc475f 0x3106000 + 11265887
26 HEX.dylib 0x02251a23 HEXMessageProcessor::runLoop(std::string const&) + 403
27 HEX.dylib 0x02244743 0x223e000 + 26435
28 HEX.dylib 0x022576ad HEXMessageProcessor::processMessage(std::string const&, std::string const&, ProcessMessageOutput&, MessageObject const&) + 77
29 HEX.dylib 0x02242ef6 processMessage + 230
30 NXGCore.dylib 0x0022deab ExternalGateway::sendMessageToApplet(MessageObject const&, MessageStruct const*, bool (**)(void const*), char const**) + 635
31 NXGCore.dylib 0x0022da17 ExternalGateway::handleMessage(MessageObject const&, MessageStruct const*, bool (**)(void const*), char const**) + 151
32 NXGCore.dylib 0x0022e392 ExternalGateway::processMessageFromOutside(MessageStruct const*, bool (**)(void const*)) + 354
33 NXGCore.dylib 0x0021707a processMessage + 42
34 com.adobe.acc.AdobeCreativeCloud 0x0006f938 0x69000 + 26936
35 com.adobe.acc.AdobeCreativeCloud 0x00073661 0x69000 + 42593
36 com.adobe.acc.AdobeCreativeCloud 0x0006bfd6 0x69000 + 12246
37 com.adobe.acc.AdobeCreativeCloud 0x0006b093 0x69000 + 8339
38 com.adobe.acc.AdobeCreativeCloud 0x00070038 0x69000 + 28728
39 com.adobe.acc.AdobeCreativeCloud 0x0006acd5 start + 53


