Try updating or rolling back your video driver.
Let us start at the beginning.
What version of Premiere Elements are you using and on what computer operating system is it running? The answer to
that makes it possible to reply to the rest with confidence.
Please explain your situation...are you saying that when you insert the Content installation disc, you get the
display card error message? If so, did you see any sign of that message when you first ran the installation disc
for the program? The process is to install the program first and then install the Content.
Or are you saying that you can get into a project without getting the message, but, when you get to import your video,
the display card error appears and there is generalized malfunction of the program. If this is the case, then we need to
know the properties of the video that you are importing.
If you are talking Content installation disc (as in your thread title), then you must have a version of Premiere Elements earlier than 11. So the
location of the version 12 BadDrivers.txt file of version 12 will be of no help to you.
Be that as it may, with the display card message that you posted
1. Go to Device Manager/Display Adapters and verify how many video cards/graphics cards you have - one or two.
Do you find only the Intel HD Graphics 4000 listed. Look under the Driver Tab of its Properties? If so, please tell us what it says
for driver version and driver date. The first order of business is to make sure that the driver version is up to date according
to the web site of the manufacturer of the card. In this case, Intel, if Intel is the only card.
It is best if you reply to all of the above.
Depending on your reply with details and clarification, the following may be courses of action...
2. Assuming that you have been there and done that, the delete the BadDrivers.txt file for your version/computer operating system.
For now, assuming Windows 7, 8, or 8.1 64 bit and Premiere Elements 10
Local Disk C
Number of Version Folder (10.0 if that is the version that you have)
and in the Number of Version Folder delete the BadDrivers.txt file. Be sure to be working with Folder Options Show Hidden Files, Folders, and
Drives active so that you can see the complete path cited.
As you can see, details are important. Lots of assumptions made above to give you an idea of what is involved in finding a solution for your problem.