1 Reply Latest reply on Sep 16, 2014 6:26 AM by Peter Spier

    InDesign Doc with bad links crashes on launch/open

    OU81251502112

      Trying to open a doc with known image links that need to be updated but can't get that far - the warning to fix the links pops up but as soon as the doc opens it instantly crashes - pastebin of the crash report can be found here:

       

      http://pastebin.com/raw.php?i=yDmqHZ5n

       

      Thanks!

      Stu

        • 1. Re: InDesign Doc with bad links crashes on launch/open
          Peter Spier Most Valuable Participant (Moderator)

          First, go to Hard Drive/Users/<USER>/Library/Caches/Adobe InDesign/<Version #>/<Language>/ (this is a HIDDEN folder) and empty the recovery folder, then launch ID without attempting to open a file (it may not launch because that crash looks to me like it might be caused by insufficient privileges for the prefs folders, in which case there won't be a recovery folder to empty).


          If ID will launch, go to InDesign > Preferences > File Handling and uncheck the boxes to check and find links before opening the file.