I'm on a PC, been editing photos in lightroom. Just downloaded some photoshop presets. Edited some photos using the presets. Now when I go to edit photos using the photos/edit in...all options are greyed out. I've restarted my compute, updated both lightroom and photoshop (I have latest versions) talked online to Adobe support person and did all sorts of "stuff" beyond my level of understanding. Still doesn't work. Sometimes the options are back in black and look like its going to work, but then photoshop doesn't open, and then the options turn to greyed out again. Please help!