4 Replies Latest reply: Sep 16, 2014 8:12 AM by Seanb_us

FM12 Save as RTF 1.6 Crashes Intermittently

Seanb_us Sep 16, 2014 6:01 AM

FM 12.0.2.389 in Windows 8 Pro (not 8.1). Only FM and Windows Explorer open. Is there a known issue with Save as RTF 1.6 in FrameMaker 12? I would like to be able to predict the crashes, because it killed me on a deadline yesterday.

Often, when saving an unstructured six page FM as RTF 1.6, FrameMaker crashes (and closes). I get a message that FrameMaker has stopped working, and anything I select results in FrameMaker closing and when I reopen the FM I have to reset the file lock.

And, other times, the RTF is created.

And the crash or successful save has happened without any changes to the FM in question. I cannot identify any factor contributing to the crash, when the crash happens (so I cannot provoke or predict the crash), but when the crashing starts it persists for a while.

1. Re: FM12 Save as RTF 1.6 Crashes Intermittently

Error7103 Sep 16, 2014 6:40 AM (in response to Seanb_us)

Use MIF2go instead. It's now free.
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2. Re: FM12 Save as RTF 1.6 Crashes Intermittently

Seanb_us Sep 16, 2014 7:39 AM (in response to Error7103)

Jeremy did a great job with Mif2Go, which was solid. Did someone pick up the reins to support it?
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3. Re: FM12 Save as RTF 1.6 Crashes Intermittently

Arnis Gubins Sep 16, 2014 7:50 AM (in response to Seanb_us)

There's a Yahoo group for this now at https://groups.yahoo.com/group/omsys-dev with Scott Prentice at the helm.
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4. Re: FM12 Save as RTF 1.6 Crashes Intermittently

Seanb_us Sep 16, 2014 8:12 AM (in response to Arnis Gubins)

Thanks. I'll think about getting Mif2Go again. It's been a while.

I sent the error logs to fmerror@adobe.com, if they still look at those.

Cheers,

Sean
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