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FM12 Save as RTF 1.6 Crashes Intermittently

Contributor ,
Sep 16, 2014 Sep 16, 2014

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FM 12.0.2.389 in Windows 8 Pro (not 8.1). Only FM and Windows Explorer open. Is there a known issue with Save as RTF 1.6 in FrameMaker 12? I would like to be able to predict the crashes, because it killed me on a deadline yesterday.

Often, when saving an unstructured six page FM as RTF 1.6, FrameMaker crashes (and closes). I get a message that FrameMaker has stopped working, and anything I select results in FrameMaker closing and when I reopen the FM I have to reset the file lock.

And, other times, the RTF is created.

And the crash or successful save has happened without any changes to the FM in question. I cannot identify any factor contributing to the crash, when the crash happens (so I cannot provoke or predict the crash), but when the crashing starts it persists for a while.

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Community Expert ,
Sep 16, 2014 Sep 16, 2014

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Use MIF2go instead. It's now free.

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Contributor ,
Sep 16, 2014 Sep 16, 2014

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Jeremy did a great job with Mif2Go, which was solid. Did someone pick up the reins to support it?

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LEGEND ,
Sep 16, 2014 Sep 16, 2014

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There's a Yahoo group for this now at https://groups.yahoo.com/group/omsys-dev with Scott Prentice at the helm.

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Contributor ,
Sep 16, 2014 Sep 16, 2014

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Thanks. I'll think about getting Mif2Go again. It's been a while.

I sent the error logs to fmerror@adobe.com, if they still look at those.

Cheers,

Sean

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