Unable to Download, Error getting License, E_AUTH_BAD__DEVICE_KEY_OR_PKCS12

[Guest]

I am getting the error:

Unable to Download

Error getting license. License server communications problem:

E_AUTH_BAD_DEVICE_KEY_OR_PKCS12

[Prabhanjan]

This error is caused by a faulty installation or update of the app. The best thing to do would be to back up your books to your computer, then uninstall and reinstall the app. Once you have reinstalled the app, you should no longer see this error.