2 Replies Latest reply: Sep 17, 2014 4:56 PM by Cleon G RSS

    HTML5 & Android Problem

    Cleon G Community Member

      I noticed a major issue with Android devices using Chrome and I am wondering if anyone is aware of a solution. We use Captivate 8 to produce product demonstrations for our Customers. When our HTML5 based Captivate files are played, it appears that the first slide is slightly transparent and stuck on the screen like a Ghosting affect. That slide is overlapping over the other slides as the Captivate plays.

       

      This is something that is very recent because I have tested this output on my own Androids and I also conducted a pilot of over 50 Android users less than a month ago. Our content looks great on iOS, Windows Mobile, Amazon Fire, and Blackberry.

       

      I have a deadline in 2 weeks, please advise.