1 Reply Latest reply on Sep 16, 2014 3:50 PM by Nancy OShea

    Our computer crashed, we replaced hard drive, and now we can't get Photoshop to open.

    simonphotographic Level 1

      One of our computers crashed and we had to replace the hard drive. Now we can't get Photoshop to open. Since the computer didn't give us any warning we didn't get to deactivate Photoshop before the crash. I've been on the Adobe site for over an hour getting run around in circles without getting even close to finding a solution. Apparently, there are no living humans at Adobe and their customer care department consists of this "community" and a lot of redundant web pages. Decent customer service would be a nice touch for such a big company.