1 Reply Latest reply on Sep 17, 2014 5:12 AM by Devendra Kumar

    MAC Edge, After update The latest version of the software, it can not start and pop-up an error report, please help me

    frankGeng

      Error report Detials:

       

      Process:    

      Adobe Edge Animate CC 2014 [2421]
      Path:        /Applications/Adobe Edge Animate CC 2014/Adobe Edge Animate CC 2014.app/Contents/MacOS/Adobe Edge Animate CC 2014
      Identifier:  com.adobe.Adobe Edge Animate CC 2014.application
      Version:     4.0.1 (4.0.1.0)
      Code Type:   X86 (Native)

      Parent Process:  launchd [147]

      Responsible: Adobe Edge Animate CC 2014 [2421]
      User ID:     501

       

      Date/Time:   2014-09-17 15:12:54.365 +0800
      OS Version:  Mac OS X 10.9.4 (13E28)

      Report Version:  11

      Anonymous UUID:  3C9F4CB0-A7C7-FB06-15AC-56B46C9D393B

       

      Sleep/Wake UUID: 17323D0B-01FE-4E0F-BD7D-EE003004002E

       

      Crashed Thread:  0  Dispatch queue: com.apple.main-thread

       

      Exception Type:  EXC_CRASH (SIGABRT)

      Exception Codes: 0x0000000000000000, 0x0000000000000000

       

      Application Specific Information:

      terminating with uncaught exception of type dvacore::filesupport::file_exception: $$$/dvacore/filesupport/error=Error with file: '@0'.

      abort() called

       

      Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

      0   libsystem_kernel.dylib   0x91ede952 __pthread_kill + 10
      1   libsystem_pthread.dylib  0x95e5c167 pthread_kill + 101
      2   libsystem_c.dylib        0x9c20f29c abort + 155
      3   libc++abi.dylib          0x97e1c6c9 abort_message + 169
      4   libc++abi.dylib          0x97e3d47d default_terminate_handler() + 264
      5   libc++abi.dylib          0x97e3ac30 std::__terminate(void (*)()) + 14
      6   libc++abi.dylib          0x97e3a64b __cxa_throw + 116
      7   com.adobe.dvacore.framework  0x003d0c3b dvacore::utility::ThrowIfCopyError(long, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&) + 331
      8   com.adobe.dvacore.framework  0x003d0a22 dvacore::utility::FileUtils::Copy(std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&) + 290

      9   com.adobe.Adobe Edge Animate CC 2014.application    0x000250e3 helium::FolderCopy(dvacore::filesupport::Dir, dvacore::filesupport::Dir) + 723

      10  com.adobe.Adobe Edge Animate CC 2014.application    0x0000e092 helium::App::MigratePrefs() + 1058

      11  com.adobe.Adobe Edge Animate CC 2014.application    0x0000d4a9 helium::App::PreInitialize(exo::app::AppInitArgs&, boost::program_options::variables_map&) + 425

      12  com.adobe.Adobe Edge Animate CC 2014.application    0x00046fb4 main + 532

      13  com.adobe.Adobe Edge Animate CC 2014.application    0x000035a5 start + 53

       

      Thread 1:

      0   libsystem_kernel.dylib   0x91edf046 __workq_kernreturn + 10
      1   libsystem_pthread.dylib  0x95e5cdcf _pthread_wqthread + 372
      2   libsystem_pthread.dylib  0x95e60cce start_wqthread + 30

       

      Thread 2:: Dispatch queue: com.apple.libdispatch-manager

      0   libsystem_kernel.dylib   0x91edf992 kevent64 + 10
      1   libdispatch.dylib        0x90171899 _dispatch_mgr_invoke + 238
      2   libdispatch.dylib        0x90171532 _dispatch_mgr_thread + 52

       

      Thread 3:

      0   libsystem_kernel.dylib   0x91edf046 __workq_kernreturn + 10
      1   libsystem_pthread.dylib  0x95e5cdcf _pthread_wqthread + 372
      2   libsystem_pthread.dylib  0x95e60cce start_wqthread + 30

       

      Thread 0 crashed with X86 Thread State (32-bit):

        eax: 0x00000000  ebx: 0xa18e0c0c  ecx: 0xbfffef6c  edx: 0x91ede952

        edi: 0xa094d1a8  esi: 0x00000006  ebp: 0xbfffef88  esp: 0xbfffef6c

         ss: 0x00000023  efl: 0x00000206  eip: 0x91ede952   cs: 0x0000000b

         ds: 0x00000023   es: 0x00000023   fs: 0x00000000   gs: 0x0000000f

        cr2: 0x0041a7c0

       

      Logical CPU: 0
      Error Code:  0x00080148
      Trap Number: 132