1 Reply Latest reply on Sep 19, 2014 7:11 AM by how would i know

    I just purchased Adobe ExportPDF Annual & it won't convert a pdf file to a word docx file?

    webster939

      Yesterday I purchased & had my Adobe ExportPDF Annual account set up & working.  However I cannot convert a pdf file to a word file.  My pdf files are 774KB & 810 KB and my browser is Microsoft Outlook.  I keep getting the same error message " An error occurred while trying to access service".  All other internet activities & email are working.  WHAT NOW?