Premiere Elements requires 24 digit serial number and on the back of DVD there are 24 digits, where is the problem?
no, on the product I received there is only 18 digits number !! the number I put in the earlier post was a typo
Did you purchase Premiere Elements 12 in the box packaging so that you have an installation disc?
If so, there should be a medium size portrait oriented rectangular box with Adobe graphics. Inside that box is
a white box with the same shape as the outside box with the Adobe graphics. On the bottom of this second
white box, you should see a label with the Premiere Elements Serial number xxxx xxxx xxxx xxxx xxxx xxxx
Right now I am not seeing anywhere that you could detoured to get an 18 digit code. It is my under standing that
even a Redemption Code has 24 digits.
Please review. It may be necessary for you to contact the seller of the product to check out the situation.
thank you A. T. Romano
that was very helpful
Thanks for the reply.
Did you resolve the matter of the serial number so that the program is now ready for use?
When you get a chance, please update us on the outcome.