I recently started my new school. For that I needed adobe cloud.
I purchased it (€132~) and registerd, as this page says:
So i registerd my serial number I got...
and.. i cannot download my software. Its all on trial.
If a moderator can contact me, I have my purchase mail with me
for prove if needed...
the site i needed to buy the license (a year license) for adobe cloud
was http://www.slim.nl (dutch)
Several other problems with that vendor... so you need to contact them for a fix
Moving this discussion to the Adobe Creative Cloud forum.
Alica Westerhof if you are facing difficulties redeeming your redemption code please see Redemption Code Help.
If you have redeemed your redemption code successfully and are still unable to activate your software then please review Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html for information on how to resolve the connection error.