1 Reply Latest reply on Sep 18, 2014 2:01 PM by Atul_Saini

    More people Cloud invoicing issues ?

    PynaCorr Level 1

      Hi,

      Since 2 months now I'm not able anymore to print the monthly invoices for our records.

      Page for printing the invoice in a loop (in IE / Chrome / Safari / Firefox)

      I've opened tickets and no solution till now !

      THis is frustrating, as we need the copy!

       

      More people having these issues ??

      Hope Adobe Team will find a solution !

        • 1. Re: More people Cloud invoicing issues ?
          Atul_Saini Adobe Employee

          Hi pynacorr,

           

          We are sorry for the trouble this has caused you. We have escalated the case that you have opened for this issue.

          I would really appreciate if you could try a different machine to check the invoice and revert with the results.

           

          You should receive a call back from our support team shortly. Your case # is 213690555.

           

          Please provide the below mentioned details via "Private Message".


          Contact #:

          Best time to reach you:

          Alternate # (if any):


          Thanks,

          Atul Saini