1 Reply Latest reply: Sep 19, 2014 6:26 AM by Ioan-Maxim RSS

    DPS Analytics Issue

    Automator21 Community Member
    Automator21 Sep 18, 2014 4:29 PM

      The DPS system status for Analytics shows everything is running fine but when I log into my dashboard for my app I am seeing a bunch of folios that don't belong to me, what is going on?

        • 1. Re: DPS Analytics Issue
          Ioan-Maxim Community Member
          Ioan-Maxim Sep 19, 2014 6:26 AM (in response to Automator21)

          Hi Automator,

           

          I just want to close the loop on this issue. After a discussion on a separate thread, the customer confirmed that the issue has gone away.

          After the investigation, we found that the problem why you saw data that doesn't belong  to you yesterday, is that the segment was ignored by Site Catalyst for some reason. Now is back to normal.


          Thank you again for helping us to investigate this problem,

          Ioan