5 Replies Latest reply on Sep 16, 2017 3:32 PM by Edr1ne

    After Effects CC installation error. Please Help!

    itsSpring Level 1

      Hi, I have been trying to install Adobe After Effects CC, I am using windows 7 x64, the installation only gets to 43% and then comes up with an "Installation Error - Lean More". So I click learn more and this is what appears:

       

      Exit Code: 15

      Please see specific errors below for troubleshooting. For example, ERROR:

       

       

      -------------------------------------- Summary --------------------------------------

       

      - 0 fatal error(s), 1 error(s)

       

       

       

      ERROR: Media DB Error : 12

       

      -------------------------------------------------------------------------------------

       

      I am using windows 7 64bit