3 Replies Latest reply: Sep 19, 2014 9:47 AM by smenegassi

Slow download in Chrome and Firefox (was: downloading...)

smenegassi Sep 22, 2014 11:03 AM

Hello,

I have this page. Salle Olga Bancic.

Chrome takes ages to download it. It doesn't. Sometime it does. If I click again to relaunch the page it appears.

The same happens with Firefox, but it downloads faster but I still have to click to relaunch the page and it appears.

With Safari it works better.

Is there a reason to it ? Does preload could be this reason ?

Thanks for any advice.

1. Re: downloading...

smenegassi Sep 19, 2014 9:14 AM (in response to smenegassi)

I guess I has to do with preloading audio. I do have two audio files in the page.
Just can't see why.

Is it really that ?

thanks
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2. Re: downloading...

Devendar_kumar Sep 19, 2014 9:43 AM (in response to smenegassi)

Hi Smenegassi,

Please try below suggestions,

1. Clear the cache file of the browsers.
2. Try to publish this web page without using audio files and check if you get the same issue.

Regards,

Devendra
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3. Re: downloading...

smenegassi Sep 19, 2014 9:47 AM (in response to Devendar_kumar)

yes thanks. I disabled audio preload and I believe it working better.
Thanks.
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