4 Replies Latest reply: Sep 22, 2014 9:07 AM by SpoonNYC RSS

    Photoshop 7 will not open - Windows 8.1

    SpoonNYC

      This issue began in Windows 8.

       

      One day Photoshop 7 just stopped opening. It would start to load things and I would get some sort of error, which was pretty generic when I looked it up.

       

      ImageReady works ok, but does not have the features I need.

       

      I completely uninstalled and reinstalled Photoshop 7. It did not help, the error was still there.

       

      I was hoping upgrading to Windows 8.1 would clear out whatever file was stuck that was preventing Photoshop from opening.

       

      Now I do not even get an error, Photoshop starts to load and then simply stops.

       

      The load screen shuts off when it is displaying

       

      Initializing ICC entries...

       

      or at

       

      Initializing Color Preferences...

       

      If I try to open it several times eventually Windows just says a problem caused the program to shut down and my only option is to close the program.

        • 1. Re: Photoshop 7 will not open - Windows 8.1
          station_two Community Member

          Photoshop 7.x is ancient and not supported by Adobe any longer.

           

          My guess is that the more modern the OS, the less likelihood Photoshop 7.x will run.

          • 2. Re: Photoshop 7 will not open - Windows 8.1
            SpoonNYC Community Member

            While this was my guess also, I have used it on Windows 8 since March 2013 without issue.

             

            I think the issue began when the PC was just down without closing programs.

             

            I am unable to UPDATE PS 7 to 7.1.

             

            I downloaded the update but when it tries to run it keeps telling me it cannot locate Photoshop 7.0 even though that folder is clearly visible in the same path it claims it cannot locate Program Files (86X)/Adobe/Photoshop 7.0

             

            I have it on my Windows 7 PC, but it is a pain having to move the monitor, mouse and key board over there, do the work and then copy the files back to my modern PC.

             

            Does anyone know if it would make sense (or cause problems) to install it in the Programs Files folder, rather than the Programs Files (86X) folder where the install defaults to?

            • 3. Re: Photoshop 7 will not open - Windows 8.1
              R_Kelly Community Member

              I would go to

               

              C:\Users\User Name\AppData\Roaming\Adobe\Photoshop\7.0\Adobe Photoshop 7.0 Settings

               

              drag the whole Adobe Photoshop 7.0 Settings folder to the Recycle Bin and then try starting photoshop 7

              (the preferences are not reset on a reinstall of photoshop)

               

               

              As far as the 7.0.1 update, were you ever able to update to 7.0.1 on windows 8, before all the problems started?

              (before you upgraded from windows 8 to 8.1)

               

              If you go to

               

              C:\Program Files (x86)\Adobe\Photoshop 7.0

               

              is the Photoshop.exe named the same way?

               

              Untitled-2.png

               

              more info:

               

              https://forums.adobe.com/thread/375798

              • 4. Re: Photoshop 7 will not open - Windows 8.1
                SpoonNYC Community Member

                My hero!

                 

                 

                 

                Deleting the settings folder FIXED the problem!

                 

                Thanks.

                 

                And no, I was unable to update to the next version. But I will do that now!f