2 Replies Latest reply: Sep 20, 2014 12:19 PM by cyberwasp RSS

    Unable to sync using PS CC 2014! Sync says I'm not connected!!!

    cyberwasp Community Member

      I was just in ps cc 2014 and decided to run sync to uplead recents changes I've made in PS. However the sync menu says I'm not connected even tho the cloud app says I am. any help would be appreciated. TIA

        • 1. Re: sync says I'm not connected
          JJMack Community Member

          A screen capture withe the exact error message might be helpful. When I use upload settings from CC 2014 edit menu I have no problem.

          Capture.jpg

           

          Does your PS Preferences show the correct Adobe user  ID?

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          • 2. Re: sync says I'm not connected
            cyberwasp Community Member

            Thank you jjmack. I always went in preferences under sync and did it there. But it said I wasn't signed in. When I tried it your way it worked.