0 Replies Latest reply on Sep 21, 2014 1:19 PM by ughps

    Updating driver data fail? (EXIT CODE 7)

    ughps

      I keep getting this error, and I'm not sure how to trouble shoot it. I keep getting locked up at 42% on each Install. I thought that adobe automatically updates each version but just understood that there was an update July 2014 and I should pick and choose what I'd like to install.

       

      Anyone know how to fix this issue?

       

       

       

       

       

      Installation Failed

      Errors encountered during installation. (7)

       

      Screen Shot 2014-09-21 at 4.13.25 PM.png

      -------------------------------------- Summary --------------------------------------

      09/21/14 16:11:06:363 | [INFO] |  | OOBE | DE |  |  |  | 11608 |  - 0 fatal error(s), 1 error(s)

      09/21/14 16:11:06:363 | [INFO] |  | OOBE | DE |  |  |  | 11608 | OSX version: 10.9.4 

      09/21/14 16:11:06:363 | [INFO] |  | OOBE | DE |  |  |  | 11608 |

      09/21/14 16:11:06:364 | [INFO] |  | OOBE | DE |  |  |  | 11608 |

      09/21/14 16:11:06:364 | [INFO] |  | OOBE | DE |  |  |  | 11608 | ERROR: Updating driver data failed. Driver entry was notadded. ARP estimated size 0KB

      09/21/14 16:11:06:364 | [INFO] |  | OOBE | DE |  |  |  | 11608 |

      09/21/14 16:11:06:364 | [INFO] |  | OOBE | DE |  |  |  | 11608 | Please search the above error string(s) to find when the error occurred.

      09/21/14 16:11:06:364 | [INFO] |  | OOBE | DE |  |  |  | 11608 | These errors resulted in installer Exit Code mentioned below.

      09/21/14 16:11:06:364 | [INFO] |  | OOBE | DE |  |  |  | 11608 | -------------------------------------------------------------------------------------

      09/21/14 16:11:06:364 | [INFO] |  | OOBE | DE |  |  |  | 11608 |

      09/21/14 16:11:06:364 | [INFO] |  | OOBE | DE |  |  |  | 11608 | Exit Code: 7 - Unable to complete Silent workflow.

      09/21/14 16:11:06:388 | [INFO] |  | OOBE | DE |  |  |  | 11608 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

      09/21/14 16:11:06:389 | [INFO] |  | OOBE | DE |  |  |  | 11608 | END - Installer Session

      09/21/14 16:11:06:389 | [INFO] |  | OOBE | DE |  |  |  | 11608 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*