4 Replies Latest reply on Sep 22, 2014 8:09 AM by glennpsychdoc

    LR is not able to pull up my photos. I have checked and the external hard drive is working but none of the thousands of photos are showing up. What can I do to get LR to recognize and pull up my photos.

    glennpsychdoc Level 1

      LR is not abel to pull up my photos. There is the explanation mark on all the photos meaning that LR can not find them. The external hard drive is working. I have even changed the usb cord to see if that was the problem. I have been able to pull up the photos individually off of the  external hard drive so that is working.