3 Replies Latest reply on Sep 22, 2014 9:41 AM by nbrown.velocity

    Error "This serial number is not for a qualifying product..." when installing an upgrade or upsell

    nbrown.velocity

      I am trying to open a .indd file.  I am running Adobe InDesign CS5.  I got an error that plugins need to be updated.  When I try to install the updates, I get the error that says: "Error "This serial number is not for a qualifying product..." when installing an upgrade or upsell..."  

       

      Can someone please help me with what I need to do to be able to open .indd files?

       

      Thanks,


      Nick

       

       

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