1 Reply Latest reply on Sep 22, 2014 11:03 AM by John T Smith

    What is Error 42 ?


      I have been trying to  install Photoshop CC 2014 and I have the following message appears -

      There was a problem updating Photoshop (2014) for more information see the specific Error message below Installation Succeeded But Patch Failed

      The download appears corrupted please try again after a few minutes (42) - Running windows 7 and on a Desktop



      Also Each time I try to install Photoshop CC 2014 a screen appears with Validating Software License ! then tells me that the Trial has expired buy License

      I already have the software license !! - I have Photoshop Bridge install and that opens and updates as it should !


      I am also running Photoshop CC 2014 on my laptop and works as it should and opens  OK running windows 7


      Does any one know how to connect Adobe Customer service by email ?

      Please help

      Thanks Fred