1 Reply Latest reply on Sep 23, 2014 3:59 AM by shreya

    Error message

    mjschreffler

      Hello,

       

      I have been using this ebook for a few months and all of the sudden I am getting this error code. Any help would be great! Thanks!

       

       

      Capture.JPG

        • 1. Re: Error message
          shreya Adobe Employee

          Please use ADE 4.0

           

          If you remember authorization credentials, then you can do the following:

          Erase authorization by:

          Go to: Help -> Erase authorization,

          and follow the dialog boxes

          Once authorization is erased, now you can activate ADE again with same id:

          Help-> Authorize computer.

           

          Once authorized, you should be able to open your ebooks.

           

          Hope this works.