A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
Hi Atul …
my iMac system below.
I have CS6 , CC and CC2014 applications on my iMac but now can only get CS6 to open?
Can you advise why this is so?
Couple general suggestions:
- Open from the Applications folder or Start Menu rather than by using a project file - Constant crash on launch (Unable to open InDesign)
- Try recreating the preferences - Troubleshooting 101: Replace, or "trash" your InDesign preferences [2009 Outdated & Locked]
- Try creating a new user account with admin rights and attempt to launch from there
Hi Atul… it appears that CC and CC2014 InDesign are now opening.
I just got freezes and long error messages before when opening theses versions of InDesign…