1 Reply Latest reply on Sep 23, 2014 1:23 AM by Arpit Kapoor

    Installation failed for Photoshop CC (2014)

    SPH0 Level 1

      Greetings,

      I have installation problem with my Photoshop CC (2014), whenever it try to install it gives me this error: "Installation Failed - Learn More", when I hit learn more it opens summary.htm page that has info, I guess it may come in handy with you to solve my problem.

       

       

      -------------------------------------- Summary --------------------------------------  - 0 fatal error(s), 4 error(s)    ----------- Payload: Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10} -----------  ERROR: DF024: Unable to move file at "C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}\_396_f9506196c09b470f7c9c4cc380ee5c89" to "C:\ProgramData\Adobe\CameraRaw\CameraProfiles\Adobe Standard\Sony SLT-A33 Adobe Standard.dcp" Error 32 The process cannot access the file because it is being used by another process.. Try setting correct permissions to the specified file/folder or parent folder, so that admin has rights to modify it.(Seq 396)  ----------- Payload: Adobe Photoshop CC 2014 Support 15.0.0.0 {18C53590-8A4E-44FF-B13D-74CB92FD6801} -----------  ERROR: DF024: Unable to move file at "C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{18C53590-8A4E-44FF-B13D-74CB92FD6801}\_66_4e15210e8899cd568a00e328b71dfa77" to "C:\Program Files (x86)\Common Files\Adobe\Startup Scripts CC\Adobe Photoshop\photoshop_contact_sheet_ii\photoshop_contact_sheet_ii_tr_TR.dat" Error 32 The process cannot access the file because it is being used by another process.. Try setting correct permissions to the specified file/folder or parent folder, so that admin has rights to modify it.(Seq 66)  ERROR: DF024: Unable to restore file at "C:\Program Files (x86)\Common Files\Adobe\Adobe Photoshop CC 2014\32 bit Photoshop dlls\libmmd.dll" from backup at "C:\adobeTemp\backup\adobetmp03981128" Error 32 The process cannot access the file because it is being used by another process.. Try setting correct permissions to the specified file/folder or parent folder, so that admin has rights to modify it.(Seq 2)  ERROR: DW063: Error rolling back command ARKDeleteFileCommand(Seq 2)  ------------------------------------------------------------------------------------- 

      Thanks in advance