5 Replies Latest reply: Sep 25, 2014 12:03 AM by Peter Grainge

RoboHelp HTML version 9 - How can I prevent a conditional build tag from being removed from a snippet text when I edit the snippet?

fonnes Sep 23, 2014 6:30 AM

I have added a Conditional build tag to a snippet text in a certain topic. However, when I edited the snippet the Conditional build tag was removed from that topic. Luckily I noticed it was missing, but know I wonder: is there anything I can do to prevent that from happening again?

Thanks in advance.

1. Re: RoboHelp HTML version 9 - How can I prevent a conditional build tag from being removed from a snippet text when I edit the snippet?

fonnes Sep 24, 2014 12:39 AM (in response to fonnes)

I think I found the solution myself. It seems that if the topic is open the conditional build tag will be removed if the snippet is edited. If the topic is not open it's OK. so I guess one should be careful to only have open things that one is actully working!
Like Show 0 Likes (0)

Actions
2. Re: RoboHelp HTML version 9 - How can I prevent a conditional build tag from being removed from a snippet text when I edit the snippet?

Peter Grainge Sep 24, 2014 12:52 AM (in response to fonnes)

I don't think that should happen. If you can reliably repeat that, it should be reported.

Please follow this link.

http://www.Adobe.com/cfusion/mmform/index.cfm?name=wishform&product=38

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge
Like Show 0 Likes (0)

Actions
3. Re: RoboHelp HTML version 9 - How can I prevent a conditional build tag from being removed from a snippet text when I edit the snippet?

fonnes Sep 24, 2014 1:06 AM (in response to Peter Grainge)

Thanks Peter, I will do that!
Like Show 0 Likes (0)

Actions
4. Re: RoboHelp HTML version 9 - How can I prevent a conditional build tag from being removed from a snippet text when I edit the snippet?

fonnes Sep 24, 2014 11:42 PM (in response to fonnes)

I received the following reply to my bug report:

We have fixed this issue in the later versions. In RoboHelp 11, it works fine.
In RoboHelp 9 the only workaround is to close the topic and then change the snippet, in that case the CBT will remain be applied.
Thanks again for writing to us. Feel free to query in case of any confusion.

Regards,
Surbhi Maheshwari
Like Show 0 Likes (0)

Actions
5. Re: RoboHelp HTML version 9 - How can I prevent a conditional build tag from being removed from a snippet text when I edit the snippet?

Peter Grainge Sep 25, 2014 12:03 AM (in response to fonnes)

Thanks for sharing that.

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge
Like Show 0 Likes (0)

Actions

Go to original post

RoboHelp HTML version 9 - How can I prevent a conditional build tag from being removed from a snippet text when I edit the snippet?

1. Re: RoboHelp HTML version 9 - How can I prevent a conditional build tag from being removed from a snippet text when I edit the snippet?

2. Re: RoboHelp HTML version 9 - How can I prevent a conditional build tag from being removed from a snippet text when I edit the snippet?

3. Re: RoboHelp HTML version 9 - How can I prevent a conditional build tag from being removed from a snippet text when I edit the snippet?

4. Re: RoboHelp HTML version 9 - How can I prevent a conditional build tag from being removed from a snippet text when I edit the snippet?

5. Re: RoboHelp HTML version 9 - How can I prevent a conditional build tag from being removed from a snippet text when I edit the snippet?

Actions

More Like This

Legend