13 Replies Latest reply: Sep 24, 2014 11:57 AM by RameezKhan RSS

    Premier Pro 2014 will not launch

    dkmiles Community Member

      I've downloaded Premier Pro 2014 and tried to launch it, but it freezes every time and won't even force quit. I have to hard crash the whole computer to get out of it.

       

      I've tried reinstalling, setting the permissions to read/write in the Adobe folder in the library, and tried to reset the preferences on launch as described here. But nothing works.

       

      Also I'm having basically the same problem with After Effects 2014.

       

      I think it has something to do with Media Core, but I can't figure out how to remedy. Earlier versions of PP CC and AEP CC are both working fine. Just these new versions will not launch.

       

      Any help would be greatly appreciated.

       

      Computer is a MacPro, 2.93 Ghz Quad-Core with 10GB of RAM.

       

      Thanks!