I have tried re-installing after using CC cleaner tool but the issue remains the same.
I've been unable to download updates or new softwares, which has resulted in issues across my CC and CS6 softwares which have now been uninstalled. I am in a bit of a rush to get this resolved so I can get back to work.
Any advice will be much appreciated.
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)