1 Reply Latest reply on Sep 23, 2014 5:15 PM by game on

    PLease help me troubleshoot why my free download version of photoshop cc,Its 3D is not working.

    game on

      PLease help me troubleshoot why my free download version of photoshop cc,Its 3D is not working.

        • 1. Re: PLease help me troubleshoot why my free download version of photoshop cc,Its 3D is not working.
          game on Level 1

          This is My system info

           

          Adobe Photoshop Version: 2014.1.0 20140730.r.148 2014/07/30:23:59:59  x32

          Operating System: Windows 7 32-bit

          Version: 6.1 Service Pack 1

          System architecture: Intel CPU Family:6, Model:15, Stepping:13 with MMX, SSE Integer, SSE FP, SSE2, SSE3

          Physical processor count: 2

          Processor speed: 2400 MHz

          Built-in memory: 3582 MB

          Free memory: 1169 MB

          Memory available to Photoshop: 1506 MB

          Memory used by Photoshop: 70 %

          3D Multitone Printing: Disabled.

          Touch Gestures: Disabled.

          Windows 2x UI: Disabled.

          Image tile size: 0K

          Image cache levels: 0

          Font Preview: Medium

          TextComposer: Latin

          Display: 1

          Display Bounds: top=0, left=0, bottom=1080, right=1920

          Display: 2

          Display Bounds: top=0, left=1920, bottom=1080, right=3840

          OpenGL Drawing: Enabled.

          OpenGL Allow Old GPUs: Not Detected.

          OpenGL Drawing Mode: Advanced

          OpenGL Allow Normal Mode: True.

          OpenGL Allow Advanced Mode: True.

          AIFCoreInitialized=1

          AIFOGLInitialized=1

          OGLContextCreated=1

          NumGLGPUs=1

          NumCLGPUs=1

          glgpu[0].GLVersion="3.0"

          glgpu[0].GLMemoryMB=512

          glgpu[0].GLName="GeForce 8500 GT/PCIe/SSE2"

          glgpu[0].GLVendor="NVIDIA Corporation"

          glgpu[0].GLVendorID=4318

          glgpu[0].GLDriverVersion="9.18.13.4052"

          glgpu[0].GLRectTextureSize=8192

          glgpu[0].GLRenderer="GeForce 8500 GT/PCIe/SSE2"

          glgpu[0].GLRendererID=1057

          glgpu[0].HasGLNPOTSupport=1

          glgpu[0].GLDriver="nvd3dum.dll,nvwgf2um.dll,nvwgf2um.dll"

          glgpu[0].GLDriverDate="20140702000000.000000-000"

          glgpu[0].CanCompileProgramGLSL=1

          glgpu[0].GLFrameBufferOK=1

          glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="3.30 NVIDIA via Cg compiler"

          glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[1638 4]

          glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[4]

          glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[96]

          glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]

          glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]

          glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]

          glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]

          glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[2048]

          glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[60]

          glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]

          glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1

          glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1

          glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1

          glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1

          glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1

          glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1

          glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1

          glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1

          glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1

          glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1

          clgpu[0].CLPlatformVersion="1.1"

          clgpu[0].CLDeviceVersion="1.0 CUDA"

          clgpu[0].CLMemoryMB=512

          clgpu[0].CLName="GeForce 8500 GT"

          clgpu[0].CLVendor="NVIDIA Corporation"

          clgpu[0].CLVendorID=4318

          clgpu[0].CLDriverVersion="340.52"

          clgpu[0].CUDASupported=1

          clgpu[0].CUDAVersion="6.5.12"

          clgpu[0].CLBandwidth=0

          clgpu[0].CLCompute=0

          License Type: Tryout Version

          Serial number: Tryout Version

          Application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014 (32 Bit)\

          Temporary file path: C:\Users\PODGIG~1\AppData\Local\Temp\

          Photoshop scratch has async I/O enabled

          Scratch volume(s):

            Startup, 465.7G, 342.8G free

          Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014 (32 Bit)\Required\Plug-ins\

          Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014 (32 Bit)\Plug-ins\

           

           

          Installed components:

             A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112  

             ACE.dll   ACE 2014/04/14-23:42:44   79.554120   79.554120

             adbeape.dll   Adobe APE 2013/02/04-09:52:32   0.1160850   0.1160850

             AdbePM.dll   PatchMatch 2014/04/23-10:46:55   79.554276   79.554276

             AdobeLinguistic.dll   Adobe Linguisitc Library   8.0.0  

             AdobeOwl.dll   Adobe Owl 2014/03/05-14:49:37   5.0.33   79.552883

             AdobePDFL.dll   PDFL 2014/03/04-00:39:42   79.510482   79.510482

             AdobePIP.dll   Adobe Product Improvement Program   7.2.1.3399  

             AdobeXMP.dll   Adobe XMP Core 2014/01/13-19:44:00   79.155772   79.155772

             AdobeXMPFiles.dll   Adobe XMP Files 2014/01/13-19:44:00   79.155772   79.155772

             AdobeXMPScript.dll   Adobe XMP Script 2014/01/13-19:44:00   79.155772   79.155772

             adobe_caps.dll   Adobe CAPS   8,0,0,13  

             AGM.dll   AGM 2014/04/14-23:42:44   79.554120   79.554120

             ahclient.dll    AdobeHelp Dynamic Link Library   1,8,0,31  

             amtlib.dll   AMTLib   8.0.0.91 BuildVersion: 8.0; BuildDate: Tue May 27 2014 22:3:7)   1.000000

             ARE.dll   ARE 2014/04/14-23:42:44   79.554120   79.554120

             AXE8SharedExpat.dll   AXE8SharedExpat 2013/12/20-21:40:29   79.551013   79.551013

             AXEDOMCore.dll   AXEDOMCore 2013/12/20-21:40:29   79.551013   79.551013

             Bib.dll   BIB 2014/04/14-23:42:44   79.554120   79.554120

             BIBUtils.dll   BIBUtils 2014/04/14-23:42:44   79.554120   79.554120

             boost_date_time.dll   photoshopdva   8.0.0  

             boost_signals.dll   photoshopdva   8.0.0  

             boost_system.dll   photoshopdva   8.0.0  

             boost_threads.dll   photoshopdva   8.0.0  

             cg.dll   NVIDIA Cg Runtime   3.0.00007  

             cgGL.dll   NVIDIA Cg Runtime   3.0.00007  

             CIT.dll   Adobe CIT   2.2.6.32411   2.2.6.32411

             CITThreading.dll   Adobe CITThreading   2.2.6.32411   2.2.6.32411

             CoolType.dll   CoolType 2014/04/14-23:42:44   79.554120   79.554120

             dvaaudiodevice.dll   photoshopdva   8.0.0  

             dvacore.dll   photoshopdva   8.0.0  

             dvamarshal.dll   photoshopdva   8.0.0  

             dvamediatypes.dll   photoshopdva   8.0.0  

             dvametadata.dll   photoshopdva   8.0.0  

             dvametadataapi.dll   photoshopdva   8.0.0  

             dvametadataui.dll   photoshopdva   8.0.0  

             dvaplayer.dll   photoshopdva   8.0.0  

             dvatransport.dll   photoshopdva   8.0.0  

             dvaui.dll   photoshopdva   8.0.0  

             dvaunittesting.dll   photoshopdva   8.0.0  

             dynamiclink.dll   photoshopdva   8.0.0  

             ExtendScript.dll   ExtendScript 2014/01/21-23:58:55   79.551519   79.551519

             icucnv40.dll   International Components for Unicode 2013/02/25-15:59:15    Build gtlib_4.0.19090  

             icudt40.dll   International Components for Unicode 2013/02/25-15:59:15    Build gtlib_4.0.19090  

             igestep30.dll   IGES Reader   9.3.0.113  

             imslib.dll   IMSLib DLL   7.0.0.145  

             JP2KLib.dll   JP2KLib 2014/03/12-08:53:44   79.252744   79.252744

             libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)  

             libiomp5md.dll   Intel(R) OpenMP* Runtime Library   5.0  

             libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0  

             LogSession.dll   LogSession   7.2.1.3399  

             mediacoreif.dll   photoshopdva   8.0.0  

             MPS.dll   MPS 2014/03/25-23:41:34   79.553444   79.553444

             pdfsettings.dll   Adobe PDFSettings   1.04  

             Photoshop.dll   Adobe Photoshop CC 2014   15.1  

             Plugin.dll   Adobe Photoshop CC 2014   15.1  

             PlugPlugExternalObject.dll   Adobe(R) CEP PlugPlugExternalObject Standard Dll (32 bit)   5.0.0  

             PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (32 bit)   5.0.0.74  

             PSArt.dll   Adobe Photoshop CC 2014   15.1  

             PSViews.dll   Adobe Photoshop CC 2014   15.1  

             SCCore.dll   ScCore 2014/01/21-23:58:55   79.551519   79.551519

             ScriptUIFlex.dll   ScriptUIFlex 2014/01/20-22:42:05   79.550992   79.550992

             svml_dispmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0  

             tbb.dll   Intel(R) Threading Building Blocks for Windows   4, 2, 2013, 1114  

             tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   4, 2, 2013, 1114  

             TfFontMgr.dll   FontMgr   9.3.0.113  

             TfKernel.dll   Kernel   9.3.0.113  

             TFKGEOM.dll   Kernel Geom   9.3.0.113  

             TFUGEOM.dll   Adobe, UGeom©   9.3.0.113  

             updaternotifications.dll   Adobe Updater Notifications Library   8.0.0.14 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   8.0.0.14

             VulcanControl.dll   Vulcan Application Control Library   5.0.0.82  

             VulcanMessage5.dll   Vulcan Message Library   5.0.0.82  

             WRServices.dll   WRServices Fri Mar 07 2014 15:33:10   Build 0.20204   0.20204

             wu3d.dll   U3D Writer   9.3.0.113  

           

           

           

           

          Required plug-ins:

           

           

             3D Studio 15.1 (2014.1.0 20140730.r.148 2014/07/30:23:59:59)

             Accented Edges 15.1

             Adaptive Wide Angle 15.1

             Angled Strokes 15.1

             Average 15.1 (2014.1.0 20140730.r.148 2014/07/30:23:59:59)

             Bas Relief 15.1

             BMP 15.1

             Camera Raw 8.6

             Camera Raw Filter 8.6

             Chalk & Charcoal 15.1

             Charcoal 15.1

             Chrome 15.1

             Cineon 15.1 (2014.1.0 20140730.r.148 2014/07/30:23:59:59)

             Clouds 15.1 (2014.1.0 20140730.r.148 2014/07/30:23:59:59)

             Collada 15.1 (2014.1.0 20140730.r.148 2014/07/30:23:59:59)

             Color Halftone 15.1

             Colored Pencil 15.1

             CompuServe GIF 15.1

             Conté Crayon 15.1

             Craquelure 15.1

             Crop and Straighten Photos 15.1 (2014.1.0 20140730.r.148 2014/07/30:23:59:59)

             Crop and Straighten Photos Filter 15.1

             Crosshatch 15.1

             Crystallize 15.1

             Cutout 15.1

             Dark Strokes 15.1

             De-Interlace 15.1

             Dicom 15.1

             Difference Clouds 15.1 (2014.1.0 20140730.r.148 2014/07/30:23:59:59)

             Diffuse Glow 15.1

             Displace 15.1

             Dry Brush 15.1

             Eazel Acquire 15.1 (2014.1.0 20140730.r.148 2014/07/30:23:59:59)

             Embed Watermark 4.0

             Entropy 15.1 (2014.1.0 20140730.r.148 2014/07/30:23:59:59)

             Export Color Lookup NO VERSION

             Extrude 15.1

             FastCore Routines 15.1 (2014.1.0 20140730.r.148 2014/07/30:23:59:59)

             Fibers 15.1

             Film Grain 15.1

             Filter Gallery 15.1

             Flash 3D 15.1 (2014.1.0 20140730.r.148 2014/07/30:23:59:59)

             Fresco 15.1

             Glass 15.1

             Glowing Edges 15.1

             Google Earth 4 15.1 (2014.1.0 20140730.r.148 2014/07/30:23:59:59)

             Grain 15.1

             Graphic Pen 15.1

             Halftone Pattern 15.1

             HDRMergeUI 15.1

             IFF Format 15.1

             IGES 15.1 (2014.1.0 20140730.r.148 2014/07/30:23:59:59)

             Ink Outlines 15.1

             JPEG 2000 15.1

             Kurtosis 15.1 (2014.1.0 20140730.r.148 2014/07/30:23:59:59)

             Lens Blur 15.1

             Lens Correction 15.1

             Lens Flare 15.1

             Liquify 15.1

             Matlab Operation 15.1 (2014.1.0 20140730.r.148 2014/07/30:23:59:59)

             Maximum 15.1 (2014.1.0 20140730.r.148 2014/07/30:23:59:59)

             Mean 15.1 (2014.1.0 20140730.r.148 2014/07/30:23:59:59)

             Measurement Core 15.1 (2014.1.0 20140730.r.148 2014/07/30:23:59:59)

             Median 15.1 (2014.1.0 20140730.r.148 2014/07/30:23:59:59)

             Mezzotint 15.1

             Minimum 15.1 (2014.1.0 20140730.r.148 2014/07/30:23:59:59)

             MMXCore Routines 15.1 (2014.1.0 20140730.r.148 2014/07/30:23:59:59)

             Mosaic Tiles 15.1

             Multiprocessor Support 15.1 (2014.1.0 20140730.r.148 2014/07/30:23:59:59)

             Neon Glow 15.1

             Note Paper 15.1

             NTSC Colors 15.1 (2014.1.0 20140730.r.148 2014/07/30:23:59:59)

             Ocean Ripple 15.1

             OpenEXR 15.1

             Paint Daubs 15.1

             Palette Knife 15.1

             Patchwork 15.1

             Paths to Illustrator 15.1

             PCX 15.1 (2014.1.0 20140730.r.148 2014/07/30:23:59:59)

             Photocopy 15.1

             Photoshop 3D Engine 15.1 (2014.1.0 20140730.r.148 2014/07/30:23:59:59)

             Photoshop Touch 14.0

             Picture Package Filter 15.1 (2014.1.0 20140730.r.148 2014/07/30:23:59:59)

             Pinch 15.1

             Pixar 15.1 (2014.1.0 20140730.r.148 2014/07/30:23:59:59)

             Plaster 15.1

             Plastic Wrap 15.1

             PLY 15.1 (2014.1.0 20140730.r.148 2014/07/30:23:59:59)

             PNG 15.1

             Pointillize 15.1

             Polar Coordinates 15.1

             Portable Bit Map 15.1 (2014.1.0 20140730.r.148 2014/07/30:23:59:59)

             Poster Edges 15.1

             Radial Blur 15.1

             Radiance 15.1 (2014.1.0 20140730.r.148 2014/07/30:23:59:59)

             Range 15.1 (2014.1.0 20140730.r.148 2014/07/30:23:59:59)

             Read Watermark 4.0

             Render Color Lookup Grid NO VERSION

             Reticulation 15.1

             Ripple 15.1

             Rough Pastels 15.1

             Save for Web 15.1

             ScriptingSupport 15.1

             Shake Reduction 15.1

             Shear 15.1

             Skewness 15.1 (2014.1.0 20140730.r.148 2014/07/30:23:59:59)

             Smart Blur 15.1

             Smudge Stick 15.1

             Solarize 15.1 (2014.1.0 20140730.r.148 2014/07/30:23:59:59)

             Spatter 15.1

             Spherize 15.1

             Sponge 15.1

             Sprayed Strokes 15.1

             Stained Glass 15.1

             Stamp 15.1

             Standard Deviation 15.1 (2014.1.0 20140730.r.148 2014/07/30:23:59:59)

             STL 15.1 (2014.1.0 20140730.r.148 2014/07/30:23:59:59)

             Sumi-e 15.1

             Summation 15.1 (2014.1.0 20140730.r.148 2014/07/30:23:59:59)

             Targa 15.1

             Texturizer 15.1

             Tiles 15.1

             Torn Edges 15.1

             Twirl 15.1

             U3D 15.1 (2014.1.0 20140730.r.148 2014/07/30:23:59:59)

             Underpainting 15.1

             Vanishing Point 15.1

             Variance 15.1 (2014.1.0 20140730.r.148 2014/07/30:23:59:59)

             Virtual Reality Modeling Language | VRML 15.1 (2014.1.0 20140730.r.148 2014/07/30:23:59:59)

             Water Paper 15.1

             Watercolor 15.1

             Wave 15.1

             Wavefront|OBJ 15.1 (2014.1.0 20140730.r.148 2014/07/30:23:59:59)

             WIA Support 15.1 (2014.1.0 20140730.r.148 2014/07/30:23:59:59)

             Wind 15.1

             Wireless Bitmap 15.1 (2014.1.0 20140730.r.148 2014/07/30:23:59:59)

             ZigZag 15.1

           

           

          Optional and third party plug-ins: NONE

           

           

          Plug-ins that failed to load: NONE

          Flash:

          Installed TWAIN devices: NONE

           

           

           

           

          Thanks I hope this helps