How long does it take from the moment you the payment is transferred and to the moment when your InDesign is actually available.
Who do you contact if you havn't received the serial number or can't access the InDesign?
Are you talking about a Creative Cloud Subscription?
You will never get a serial number, you have to log in with your Adobe ID (it is usually the e-mail address).
When the payment is accepted you can log in and install everything. Even, if the payment is not yet accepted, you can install it as a full working trial version for 30 days.
Thank you. I have bought InDesign and I have an Adobe ID, but when I try to enter, the answer is, that my trial period has expired, and I can't find a way to move on, even though the payment is accepted.