Is it possible to change the date when my monthly plan is renewed? I just received an email saying there was something wrong with the payment. I don't get my salary until the 25th every month and my membership is renewed on the 24th and this month there wasn't enough money on my account. I want my account to renew on the 25th instead, otherwise this will probably happen again in the future. So, what should I do?
Unfortunately we don't have the option to change the renewal date.
If payment fails on the renewal date it will be automatically attempted again after 7 days.
The only other option would be to cancel your current membership and sign up again on a date that it more suitable for the renewal payment.