since 2 months I have "Problems" with my membership verification. Anything runs, but every day I get a pop up "Your Membership can not verified".
Also there stands, I probably offline or there are problems with my account. But I'm online, signed in at the cloud and with the payment is everything ok.
All programs I use, works well. So, what is wrong?
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
I found the problem. In creativ cloud I was signed in, but in AfterEffects, there was another one signed in, which account is inactive. So, anything works.
Thanks for the help.