1 Reply Latest reply on Sep 25, 2014 6:55 PM by Ned Murphy

    Adobe Photoshop Elements 12 won't just Install

    baheb

      Hi there,

       

      I purchased a licensed  Adobe Photoshop elements 12 from the UK and installing it in Uganda. However when i tried installing it on my iMac running Mac 10.6.8 it failed at the 99% with an error message "the software your trying to install is a counterfeit" not genuine. what could be the cause of this and how can i over come it? I know for sure its a genuine copy of Adobe Photoshop elements 12. Any help

       

      Thanks

      Aggrey