12 Replies Latest reply: Sep 29, 2014 4:19 AM by luv2digiscrap RSS

    Photoshop Elements 13

    luv2digiscrap Community Member

      Hi

      Just purchased the upgrade for pse 13. Cannot convert catalog. Says there is an error. Also, the font size is huge. Is there a way to shrink the font?

      Thanks

      Doreen

        • 1. Re: Photoshop Elements 13
          MichelBParis Community Member

          luv2digiscrap a écrit:

           

          Hi

          Just purchased the upgrade for pse 13. Cannot convert catalog. Says there is an error. Also, the font size is huge. Is there a way to shrink the font?

          Thanks

          Doreen

          Doreen,

          Is that the exact error message? No other precisions?

          Yes, the font size is much bigger that in previous versions and I don't see how to change it.

          Are you on Mac or Windows, and what is the size of your display in pixels ? That change was most probably made to allow HDPi displays in the organizer.

          • 2. Re: Photoshop Elements 13
            luv2digiscrap Community Member

            Hi,

            The error reads:

            Conversion Failed

            Catalog conversion failed. Try repairing the catalog with the software that created it and retry conversion. Please refer to the Help article "Catalog Conversion Errors" for more details.

             

            I'm on Win 8.1 64

            Asus PB278 reolution 2560x1440

             

            Resolution was great in 12. 13 is ridiculous. Can't use it that large.

            • 3. Re: Photoshop Elements 13
              linda mcisaac Community Member

              I had the same problem this morning.  I went back into Elements 12, reconnected some photos (3), optimized the catalogue and repaired it, even though it said it did not need to be repaired.  I think getting the error was mainly because of the photos that needed to be reconnected.  After I did all that I was able to convert my catalog.

               

              My problem now is that I had some untagged photos in there and when I click on "find untagged photos" nothing comes up.  I disabled the auto stuff and when I click on the photos that I know are untagged and show that there are no tags, they still don't come up.

              • 4. Re: Photoshop Elements 13
                luv2digiscrap Community Member

                I too, have done all of that. I even renamed the 5 & 9 cache files.

                • 5. Re: Photoshop Elements 13
                  luv2digiscrap Community Member

                  Finally on the last step from this post

                  Troubleshoot catalog backup, upgrade | Organizer | Elements 6 or later

                  it converted. Now let's see what else is wrong

                  • 6. Re: Photoshop Elements 13
                    Anwesha Dev Chaudhary Community Member

                    Glad that your catalog got converted.

                    Regarding font size too big problem, this is happening because PSE13 includes High DPI support.

                    If you want to shrink the font size, please change your system resolution to 1920X1080 from: Control Panel\Appearance and Personalization\Display\Screen Resolution and see if you like the font size now.

                     

                    Thanks,
                    Anwesha

                    • 7. Re: Photoshop Elements 13
                      Marmotte06 Community Member

                      Hi, I have exactly the same problem with the font size of Premiere Elements 13 and of the Organizer 13 (the editor is OK, at least): The menu font is so big that it's unusable.

                      I have a 1920x1200 screen (16/10 format), and this is NOT and high-dpi screen, and I will NOT change its resolution to 1920x1080 which is not the native resolution of my screen.

                       

                      Did Adobe test that software on 16/10 screens, which are quite common in photography ? Why don't you just have an option allowing to chose whether you want normal or enlarged fonts ? That's just common sense. Instead taking stupid décisions, just let the users chose.

                       

                      Either that problem is fixed, or I ask for a refund and come back to Elements 12, or move to the competition.

                      • 8. Re: Photoshop Elements 13
                        luv2digiscrap Community Member

                        i, too, will not change my resolution size. I have a high resolution for a reason and paid good money for it. I think Elements needs to fix this and not by telling people to lower their resolution. That's insane especially with pictures!!

                        • 9. Re: Photoshop Elements 13
                          MichelBParis Community Member

                          I have too a 1920x1200 display (24') and I found the fonts to appear much bigger in the Organizer than with previous versions of PSE. On the contrary, the fonts on the editor are slightly smaller (about 5%).

                          This is related to my Windows 7 settings. I had my Windows preferences set to have my fonts at 125%, which is the best compromise I found for other softwares.

                          Out of sheer curiosity, I set it to 100% (small). The fonts in the organizer dropped to the previous size. Nothing changed in the editor.

                          Note that you have to reboot or start a new session to change the Windows settings. I quickly realised that for my other programs I needed to keep the 125% size.

                          I can live with the bigger fonts in the organizer, especially with the new grid view, even though the Ctrl D does not work, I have to use the menu. The font size in the editor and ACR is really small, but that leaves more space for the images.

                          • 10. Re: Photoshop Elements 13
                            Anwesha Dev Chaudhary Community Member

                            Hi,

                             

                            Could you please check the font size selected under display settings of your system?

                            If it is greater that 100%, please make it 100% keeping the resolution as it is <in your case 2560X1440>

                            Thanks,
                            Anwesha

                            • 11. Re: Photoshop Elements 13
                              Marmotte06 Community Member

                              In my case, I have a screen with a native 1920*1200 resolution (16/10 aspect ratio), and I have configured my desktop to that resolution, and to 125% font size.

                              It is exact that when setting a 100% font size, or down-grading the resolution to 1920*1050, the "big font problem" disapears.

                              However, I WILL NOT DO THAT !!!

                              I will certainly not artificially change the resolution and aspect ratio of my screen, and I will not set a 100% font size that would make ALL my other applications un-usable.

                              Adobe just have to fix the problem, which I think is easy to find, since it specifically affects screens larger than 1920*1050 with a font size higher than 100%. This is a bug in the new "hDPI screen support".

                              Olivier

                              • 12. Re: Photoshop Elements 13
                                luv2digiscrap Community Member

                                Anwesha,

                                The font size is at 100%. So that has nothing to do with changing the font size in PSE 13.