pr element windows 8.1
The key question here is what is the video card/graphics card that your computer uses? If you have Premiere Elements 10 on a computer that uses a NVIDIA GeForce video card/graphics card you may be in a no win situation.
The typical fix for the Premiere Elements 10/NVIDIA GeForce issue is to roll back the card's driver version to about May 2013. That works, but....Here is where this may not work for you. Often NVIDIA does not have old enough driver versions to take care of the new operating systems like Windows 8 and 8.1 64 bit.
A full description of this issue is found in an Announcement at the top of this forum. If your computer with Premiere Elements 10 does not use a NVIDIA GeForce video card/graphics card, then there is hope for some type of resolution.
We will be watching for your follow up so that we can decide what next and what next is possible.
pr element windows 8.1
In case you missed it, the following is a copy/paste of the Announcement at the top of the Adobe Premiere Elements
Forum regarding the Premiere Elements 10/NVIDIA Ge Force issue.
Premiere Elements 10 NVIDIA Video Card Driver Roll Back
If you are a Premiere Elements 10 user whose Windows computer uses a NVIDIA GeForce video card and you are
experiencing Premiere Elements 10 display and/or unexplained program behavior, then your first line of troubleshooting
needs to be rolling back the video card driver version instead of assuring that it is up to date.
Since October 2013 to the present, there have been a growing number of reports about display and unexplained
workflow glitches specific to the Premiere Elements 10 user whose Windows computer has a NVIDIA GeForce video card
If this applies to you, then the “user to user” remedy is to roll back the NVIDIA GeForce video card driver as far as is
necessary to get rid of the problems. The typical driver roll back has gone back as far as March – July 2013 in order to
get a working Premiere Elements 10. Neither NVIDIA nor Adobe has taken any corrective action in this regard to date,
and none is expected moving forward.
Since October 2013, the following thread has tried to keep up with the Premiere Elements 10 NVIDIA reports
http://forums.adobe.com/thread/1317675 Older NVIDIA GeForce drivers can be found
A February 2014 overview of the situation as well as how to use the older NVIDIA GeForce drivers for the driver roll
back can be found http://atr935.blogspot.com/2014/02/pe10-nvidia-video-card-roll-back.html