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1. Re: How to contact forum system admin - I am unable to reply to posts
Carl Von Stetten Sep 25, 2014 11:35 AM (in response to BKBK)I sent up a help balloon in the moderator forum.
-Carl V.
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2. Re: How to contact forum system admin - I am unable to reply to posts
MadisonMurphy Sep 25, 2014 11:39 AM (in response to BKBK)Hi BKBK,
Have you tried refreshing the page just before trying to reply? We are noticing that sometimes the sign in doesn't stick, but a refresh helps it get back on track. Usually when I get this red bar error, I refresh, try again, and am successful!
Let me know if this works for you. If not, I'll send your info to our engineers so they can look at your logs.
Thanks,
Madison
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3. Re: How to contact forum system admin - I am unable to reply to posts
BKBK Sep 25, 2014 11:42 PM (in response to MadisonMurphy)Hi M.M.Murphy,
Thanks for your suggestion. The error message - the 'red bar' - I kept getting asked me to refresh the page. I did each time, in vain.
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4. Re: How to contact forum system admin - I am unable to reply to posts
BKBK Sep 25, 2014 11:44 PM (in response to Carl Von Stetten)Cheers, Carl. You call tell by reading this that everything is now fine.
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5. Re: How to contact forum system admin - I am unable to reply to posts
BKBK Sep 25, 2014 11:52 PM (in response to BKBK)Oops, spoke too soon. I am unable to reply to this post Could not load type 'C:\CFusionMX7\runtime\lib\wsconfig\jrun_iis6.dll'.
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6. Re: How to contact forum system admin - I am unable to reply to posts
BKBK Sep 26, 2014 5:20 AM (in response to BKBK)I decided to test by entering my reply word by word and phrase by phrase. That is when I noticed that the forum software refused to post a phrase that contained the word 'm-a-r-r-i-a-g-e'. In fact, the software forbids me from posting the word here as well!
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7. Re: How to contact forum system admin - I am unable to reply to posts
MadisonMurphy Sep 26, 2014 8:49 AM (in response to BKBK)Yes, unfortunately we have a huge problem with spam and have to intercept words that they use often (words that forum users don't use often). The 'M' word above, is one of them. However, using this word should result in a "Please try again later" error, not the "contact an admin" error?
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8. Re: How to contact forum system admin - I am unable to reply to posts
BKBK Sep 27, 2014 2:03 AM (in response to MadisonMurphy)m.m.murphy wrote:
Yes, unfortunately we have a huge problem with spam and have to intercept words that they use often (words that forum users don't use often). The 'M' word above, is one of them.
Then the error message should say something more relevant, for example, about spam.
However, using this word should result in a "Please try again later" error, not the "contact an admin" error?
The exact message is "Your content could not be saved due to an error. You may have been logged out. If this problem persists please contact your system administrator. Click here to refresh this page." . Try it yourself and see: type the M word in your reply to this post.
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9. Re: How to contact forum system admin - I am unable to reply to posts
MadisonMurphy Sep 29, 2014 8:10 AM (in response to BKBK) -
10. Re: How to contact forum system admin - I am unable to reply to posts
BKBK Sep 29, 2014 8:19 AM (in response to MadisonMurphy)Yes, it takes the innocent user deeper and deeper into the woods, doesn't it?






