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1. Re: How can I force my users to print the results page?
"Fool proof" is a big ask if you're talking about delivering an e-learning course to human users. We coined the world "fool" remember?
I would suggest you have a slide just before the Quiz Results slide that gives the learner a heads up (or a reminder) that they need to print their certificate BEFORE they close down the module.
If the learner chooses to ignore these warnings and just shut down their browser once they reach the Quiz Results slide, there's not a lot you can do unless you're handy with JavaScript.
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2. Re: How can I force my users to print the results page?
Thanks for the response Rod. Yes. You're right fool proof is probably asking a bit much, but I do need to try to get as close as possible. I have that instruction screen prior to the results page telling the user that the test is complete and to print out the results. I was hoping I might be able to piggy back some kind of action onto a submit or next button which forces printing. How do I add the JavaScript to Captivate?
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3. Re: How can I force my users to print the results page?
You can execute JS code from Advanced actions triggered by runtime events. However, the normal buttons found on the Quiz results slide are very restricted in what they do and you cannot use them to execute other arbitrary actions. You can add Shape Buttons to the Quiz Result slide and use them to execut JS code..
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4. Re: How can I force my users to print the results page?
Thanks Rod. I will have a play. I have both of your books. It would be helpful to have a chapter about using JavaScript and some examples.
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5. Re: How can I force my users to print the results page?
JJim Leichliter over at CaptivateDev.com has already created a course for that. It's really the best solution for you.