1 Reply Latest reply on Sep 25, 2014 7:54 PM by A.T. Romano
      • 1. Re: premiere elements 10 will not show the vision in screen part of the monitor.  It will play everything audio etc and behaves as normal but there is no vision.  I have restarted my computer, I have check if some rectangle is covering.  I use a pc.
        A.T. Romano Level 7

        bigredden

         

        What is the video card/graphics card that your computer uses? If it is NVIDIA GeForce, you are probably involved with the Premiere

        Elements 10/NVIDIA GeForce issue which forces the user to roll back the driver version to about May 2013. Since your computer

        operating system is Windows 8.1 (assumed 64 bit), there may not be a NVIDIA GeForce driver version that goes back to May 2013

        for your computer operating system.

         

        Please let us know the name of your computer's video card/graphics card. If you have a card other than NVIDIA GeForce, then

        we can explore other troubleshooting strategy to resolve you issue.

         

        Please read the Announcement at the top of this forum that details the issue and describes the how to resolve with the driver

        roll back (if possible). The following is a copy/paste of that Announcement for your convenience.

         

        Premiere Elements 10 NVIDIA Video Card Driver Roll Back

         

        If you are a Premiere Elements 10 user whose Windows computer uses a NVIDIA GeForce video card and you are

        experiencing Premiere Elements 10 display and/or unexplained program behavior, then your first line of troubleshooting

        needs to be rolling back the video card driver version instead of assuring that it is up to date.    

         

        Since October 2013 to the present, there have been a growing number of reports about display and unexplained workflow

        glitches specific to the Premiere Elements 10 user whose Windows computer has a NVIDIA GeForce video card. If this

        applies to you, then the “user to user” remedy is to roll back the NVIDIA GeForce video card driver as far as is necessary

        to get rid of the problems. The typical driver roll back has gone back as far as March – July 2013 in order to get a working

        Premiere Elements 10. Neither NVIDIA nor Adobe has taken any corrective action in this regard to date, and none is

        expected moving forward.    

         

        Since October 2013, the following thread has tried to keep up with the Premiere Elements 10

        NVIDIA reports  http://forums.adobe.com/thread/1317675    

         

        Older NVIDIA GeForce drivers can be found

        http://www.nvidia.com/Download/Find.aspx?lang=en-us    

         

        A February 2014 overview of the situation as well as how to use the older NVIDIA GeForce drivers for the driverroll back

        can be found  http://atr935.blogspot.com/2014/02/pe10-nvidia-video-card-roll-back.html  

         

         

        We will be watching for your follow up.

         

        Thank you.

         

        ATR