What is the video card/graphics card that your computer uses? If it is NVIDIA GeForce, you are probably involved with the Premiere
Elements 10/NVIDIA GeForce issue which forces the user to roll back the driver version to about May 2013. Since your computer
operating system is Windows 8.1 (assumed 64 bit), there may not be a NVIDIA GeForce driver version that goes back to May 2013
for your computer operating system.
Please let us know the name of your computer's video card/graphics card. If you have a card other than NVIDIA GeForce, then
we can explore other troubleshooting strategy to resolve you issue.
Please read the Announcement at the top of this forum that details the issue and describes the how to resolve with the driver
roll back (if possible). The following is a copy/paste of that Announcement for your convenience.
Premiere Elements 10 NVIDIA Video Card Driver Roll Back
If you are a Premiere Elements 10 user whose Windows computer uses a NVIDIA GeForce video card and you are
experiencing Premiere Elements 10 display and/or unexplained program behavior, then your first line of troubleshooting
needs to be rolling back the video card driver version instead of assuring that it is up to date.
Since October 2013 to the present, there have been a growing number of reports about display and unexplained workflow
glitches specific to the Premiere Elements 10 user whose Windows computer has a NVIDIA GeForce video card. If this
applies to you, then the “user to user” remedy is to roll back the NVIDIA GeForce video card driver as far as is necessary
to get rid of the problems. The typical driver roll back has gone back as far as March – July 2013 in order to get a working
Premiere Elements 10. Neither NVIDIA nor Adobe has taken any corrective action in this regard to date, and none is
expected moving forward.
Since October 2013, the following thread has tried to keep up with the Premiere Elements 10
NVIDIA reports http://forums.adobe.com/thread/1317675
Older NVIDIA GeForce drivers can be found
A February 2014 overview of the situation as well as how to use the older NVIDIA GeForce drivers for the driverroll back
We will be watching for your follow up.